Política de Privacidad

Última actualización: 9/10/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Contáctanos para soporte al cliente
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include your name, email address, phone number, billing and shipping addresses, and payment information.

Usage Information

We automatically collect certain information about your use of our website, including your IP address, browser type, device information, pages visited, and time spent on our site.

Design Files

When you upload design files for custom orders, we store these files securely to process your order. We do not use your designs for any other purpose without your explicit consent.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send you important updates about your orders
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support.

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Note: While we strive to protect your personal information, we cannot guarantee absolute security. You provide information at your own risk.

5. Cookies and Tracking

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain website functions.

Types of Cookies We Use

Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They include session management, authentication, shopping cart functionality, and security features. These cookies cannot be disabled.

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Marketing Cookies (Optional)

These cookies are used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns. They may also be used to provide social media features.

Preference Cookies (Optional)

These cookies remember your choices and preferences, such as language settings, theme preferences (dark/light mode), and customized content display.

Managing Your Cookie Preferences

You have full control over your cookie preferences. You can:

  • Accept all cookies for the best experience
  • Reject all non-essential cookies
  • Customize your preferences by category
  • Change your preferences at any time

You can manage your cookie preferences using the cookie banner that appears when you first visit our site, or by clicking the “Cookie Settings” link in our footer.

Browser Settings

You can also control cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website and your user experience.

Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. These may include payment processors, social media platforms, and analytics providers. We do not control these cookies, and you should refer to their respective privacy policies.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.

11. Contact Us

Si tienes alguna pregunta sobre esta Política de Privacidad, por favor contáctanos:

Email: privacy@impresionarte.com
Teléfono: +34 123 456 789
Dirección: Calle Impresión 123, Distrito de Diseño, Ciudad 12345